We are proud to build a product that people want to use. If you are unhappy with our product you can get your money back under certain conditions:
Monthly Subscriptions
For subscriptions that renew on a monthly basis you can get a refund within 14 days of starting that subscription.
Yearly Subscriptions
If you have a subscription that renews once a year, you can receive a refund within 14 days of starting your subscription. You can also get a refund within 14 days of your subscription renewing.
How to get the refund
You can request the refund yourself immediately after cancelling your subscription without contacting us. The screenshot below shows you an example of what you will see after cancelling your subscription. If you do not see the "Refund" box that means your subscription is not eligible for a refund.
The self-service refund feature is available as of April 27th, 2024.
If you think that your situation warrants and exception to these rules, please let us know at [email protected].